What is the cheapest food delivery app? - UpMenu - Online ordering system and app for restaurants (2022)

Restaurant online ordering
  • January 8, 2021
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Monika Kamińska

Monika Kamińska - marketing and communication enthusiast, psychologist by education. For almost 20 years he has been working in areas related to marketing activities, customer path and decision making. Experience has taught her that the most important thing is efficiency. She boldly sets goals and implements them by choosing online and offline tools. Her passion is the analysis of customer behavior and content marketing.

What is the cheapest food delivery app? - UpMenu - Online ordering system and app for restaurants (1)

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What is the cheapest food delivery app? And does cheapest mean best? How can you choose the best food delivery app without breaking the bank? These are all questions that restaurant owners the world over have been asking themselves for years, but 2020 has made them especially important. Finding a good food delivery app with the lowest fees can be a decision that makes or breaks businesses. That sounds serious, right?

So without further ado, let’s take a look at some of the most popular food delivery apps to help you decide which could be best for your business. Math is math, and a good food delivery app price comparison will help you make the right decision.

(Video) Online Food Ordering System | Restaurant Delivery Software - Shopurfood

What’s cheaper, DoorDash, Postmates, UberEats, Grubhub, Caviar or own branded app?

Let’s start with a question that’s been on the minds of restaurateurs for months: what’s cheaper, DoorDash, Postmates, Uber Eats or maybe GrubHub? Well, it all depends on where you are on the map exactly. Several months ago, one curious yet housebound journalist from Charlotte decided to check which of the most popular apps comes out cheapest and best.

The first interesting thing he discovered was that dishes from the exact same restaurants cost different amount of money ordering from different apps –– for example, in the case of his order of carne asada fries, Postmates came out cheapest at $9.25, with the same fries costing a dollar more on UberEats. At the end of the day, though, UberEats came out the cheapest despite its highest base price due to the cheapest cost of delivery.

When the journalist ordered a tofu teriyaki bowl, however, it was GrubHub that came out on top, at almost $3 cheaper than the other options. And when he next decided to order a Greek chicken pita, the winner was DoorDash, by an admittedly small amount of less than a dollar. At the end of the day, though, it was Uber Eats that won, with an average price that was just a few cents less than the competition. This would seem to indicate that if you are a customer looking for the absolute cheapest option, UberEats will likely be your app of choice.

Data on the other hand shows that although UberEats had 61% of the Miami market in October of 2020, DoorDash came out on top in Philadelphia, San Francisco and Houston. GrubHub, on the other hand, rules New York, garnering a whopping 51% of the market. The only city Postmates dominates in is Los Angeles, with 38% of the market.

Now let’s take a look at things from a business owner’s perspective.

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Doordash claimed almost 27% of the market share in 2019, the most of any cheap food delivery apps. The app charges a 20% commission fee, which is actually not that much compared to its competitors. It is also available in all 50 states, which probably accounts for its enormous popularity –– people tend to stick with their favorite companies and brands. Using Doordash would grant you exposure to the largest number of potential customers.

GrubHub was the original cheap food delivery app, which later went on to buy Seamless, Eat24, Foodler and OrderUp. Grubhub operates in 2700 cities in all 50 states and charges commission varying from 15% to 30%, depending on restaurant and location. The app used to be the unquestioned market leader, but has recently fallen to a close second place behind DoorDash, with almost 27% of the market. Grubhub also offers the option of working with a restaurant’s own drivers, going as far as to offer POS integration. This makes it possible for them to integrate with your restaurant’s website and make the ordering process that much smoother.

Postmates only has about 12% of the market and operates in 1500 cities in 50 states, meaning using their service would give you access to fewer potential customers, though their reviews suggest their customers are among the most satisfied. Postmates charges a relatively high commission, however –– at 30%, their prices may well be one of the reasons they are less popular than their competitors among both customers and restaurants. The app makes up for this somewhat by offering all sorts of perks, like a plan costing $10 per month that guarantees free delivery for orders over $15. There is also no surge pricing, something that can really come in handy on a Saturday evening!

UberEats is available in only 500 cities worldwide, but still claims approximately 25% of the market share. The app is very easy to use, and Uber Eats’ large fleet of drivers mean there is always someone ready to deliver orders. One of the issues with UberEats is that due to Uber originally being something of a taxi service, UberEats drivers are not specifically trained to deal with food delivery. If you ever thought delivering food does not require any special skills at all, you would be mistaken. UberEats drivers have become rather infamous for their various delivery mishaps, ranging from cold food, to soup spilt all over the inside of the delivery bag, to orders that were delivered to the wrong address entirely and were never seen again. Their customer service representatives are also hard to get a hold of, making it that much more difficult to placate irritated customers. Given all that, UberEats also charges a surprisingly high commission, at 30-40%.

Caviar has set itself apart by being an upscale service that works only with selected restaurants. Their market share is much smaller than the other food delivery services mentioned on this list, at 3%. Caviar isn’t really competing with them, however –– they are doing their own thing in their own niche, and they have been quite successful at it for almost a decade. Caviar is available in only 11 major American cities (Brooklyn, Boston, Chicago, Dallas, Manhattan, Los Angeles, Philadelphia, Queens, Sacramento, the San Francisco Bay Area, Seattle, Portland, and Washington D.C.) so this app is likely not the right choice for most restaurants. Caviar does, however, offer dependable, high-end service at a commission rate of only 25%. It is also affiliated with Square POS, making the ordering process smooth for both the customer and the restaurant. So, if you happen to be located in one of these 11 cities and wish to ensure that your customers receive your dishes to their door in a timely, elegant fashion, be sure to check Caviar out.

Branded app. Rather than relying on third party ordering solutions like UberEats, GrubHub etc. you can sell directly from your own restaurant website with online ordering system and own branded mobile app. After all brand identity is absolutely necessary for businesses that want recurring customers and the cost is way lower – flat fee 49$ – 169$ (See pricing).

So, what is the cheapest food delivery app?

As always, the answer depends. It depends on what you’re selling and where, and whether price is really the only factor you want to take into consideration. Data on what apps are the most popular in your particular area will be especially useful here. You may also want to consider trying out a few to find the one you cooperate best with –– it may seem a little chaotic at first, but it will be worth it when you build strong relationships with return customers.

SolutionFee
Doordash20%
GrubHub15% – 30%
UberEats30%-40%
Postmates30%
Caviar25%
Own branded appFlat 49$ – 169$ See pricing
Monika Kamińska

Monika Kamińska - marketing and communication enthusiast, psychologist by education. For almost 20 years he has been working in areas related to marketing activities, customer path and decision making. Experience has taught her that the most important thing is efficiency. She boldly sets goals and implements them by choosing online and offline tools. Her passion is the analysis of customer behavior and content marketing.

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FAQs

What is the cheapest app for delivering food? ›

Many people consider DoorDash to be the best food delivery app on the market. They say it is also one of the cheapest food delivery service providers. Here are the things you need to know about DoorDash and how their system works.

Which app is best for online food delivery? ›

Zomato allows customers to order food online or explore the list of top restaurants & eating places in their area if they want to go out for a meal. Users can also access restaurant details like menu, ratings/reviews for dining & online ordering, photos, contact details, map directions, etc., on the Zomato app/website.

What is an online food ordering system? ›

Online ordering systems operate similarly to an online takeaway. Your customer orders online, completes their payment and can then get their food delivered or pick it up at your store. The ordering process is easy: Your customer browses your online menu on their laptop or mobile phone.

Which food delivery app has the most restaurants? ›

Grubhub. Featuring over 320,000 restaurants in 4,000 cities across the country, Grubhub provides an extensive selection of choices for both takeout and delivery.

Which delivery service is best for restaurants? ›

Best Food Delivery Apps for Restaurants
  • UberEats.
  • DoorDash.
  • Caviar.
  • Grubhub/Seamless.
  • Postmates.
  • DIY Delivery Services.
1 Jul 2021

What's cheaper Uber Eats or DoorDash? ›

You should now know that DoorDash usually has lower fees than Uber Eats. Both restaurants and customers can get cheaper deals through DoorDash than via the Uber Eats online platform or mobile app. Sometimes, you may see lower delivery fees at Uber Eats. But, overall, DoorDash is the cheaper option.

What is a food delivery app? ›

Share. App-based food delivery is a popular way to get a quick and easy meal. While food delivery was limited to certain types of restaurants for years, services like Uber Eats and Grubhub have made it easy to get food delivered to your door.

Which apps give you free food? ›

  • Auntie Anne's. After installing Auntie Anne's Pretzel Perk's mobile app, you'll get a free pretzel with your first purchase of $1 or more. ...
  • Baskin-Robbins. Downloading the Baskin-Robbins app gives you a free regular scoop of ice cream. ...
  • Chick-fil-A. ...
  • Chipotle. ...
  • The Coffee Bean & Tea Leaf. ...
  • Dairy Queen. ...
  • Dunkin' Donuts. ...
  • Jamba Juice.
12 Apr 2022

What restaurants or food delivery brands are you aware of? ›

Table of Contents
  • Zomato.
  • UberEats.
  • FoodPanda.
  • Swiggy.
  • Grubhub.
  • Deliveroo.
  • Domino's Pizza.
  • Just Eat Takeaway.
11 Oct 2021

What was the first food delivery app? ›

1989 – Peapod, company that pioneered the concept of online grocery deliveries, was launched. 1994 – The first online food order was a pizza from Pizza Hut, via 'PizzaNet', the company's digital ordering hub. 1995 – The first online food ordering service, World Wide Waiter (now Waiter.com) was founded.

Which food delivery app pays the most 2022? ›

The food delivery service that pays the most is Instacart, with drivers reporting earning as much as $30 an hour. Before you quit your day job to deliver food, you need to consider the responsibilities of a delivery job.

Which app has fastest delivery? ›

Which online shopping app has fastest delivery?
  • Wefast — Fast Courier Delivery App.
  • Dunzo: Deliver Packages Fast.
  • Saral – Same Day Intra-City Courier Delivery.
  • Pidge – Instant Delivery & Courier Service.
  • Lalamove India – Delivery App.
  • Swiggy Genie: Local Grocery and Parcel Delivery.

What are the 4 types of ordering system? ›

Basic ordering systems including Periodic Review, Fixed Order Point, Min-Max, and Multi-bin systems.

Why Online food delivery is popular? ›

It is easier to eat at home than having to deal with traffic and/or parking. Lunch is the biggest market for food delivery, followed by dinner and afternoon snacks.

What are the types of food delivery? ›

Understanding those four distinct types of food delivery services hence is essential.
  • Restaurant Prepared Food Delivery. This is a kind of on-demand delivery service that has disrupted the traditional market. ...
  • Meal Kits Delivery. ...
  • Grocery Delivery. ...
  • Veggie Box Delivery.

What's better Uber Eats or DoorDash? ›

UberEats is probably better for large orders since DoorDash has a 7% – 15% service fee. DoorDash is the way to go for smaller meals since they don't enforce a minimum order. (And don't forget, you can get alcohol delivered with your meal too.) Both services have great reviews.

What's cheaper Grubhub or DoorDash? ›

Fortunately, GrubHub's delivery fee tends to be a bit cheaper than DoorDash's but still varies from restaurant to restaurant. Or, if you prefer to skip the fee all-together, you can pay for a GrubHub subscription to get $0 delivery on all orders.

Is DoorDash or Grubhub better? ›

The numbers for gross earnings per trip show Grubhub with a substantial edge over Doordash, $10.26 vs. $7.93 per trip, respectively. Tips also look better at Grubhub, where the median tip earnings per trip amounted to $5.00, while average Doordash tips came in at $4.17.

Is Grubhub or Uber Eats cheaper? ›

Out of the four food delivery apps we tested (DoorDash, Uber Eats, Grubhub, Postmates), Uber Eats came out on top as the cheapest.

Can you pay cash with DoorDash? ›

You can use a credit card, debit card, or PayPal on the website. However, due to covid-19, DoorDash Drive's "Cash on Delivery" service is no longer available. If you would like to use Cash on Delivery, we suggest contacting the business you are ordering from to see if they offer a similar service.

Is there a monthly fee for DoorDash? ›

The subscription is $9.99/month, and you can cancel anytime with no strings attached. Customers can also order from hundreds of restaurants in their area on the DoorDash platform via Pickup with zero fees. We're working to make prices even lower to make DoorDash even more convenient and accessible, so check back often.

What's cheaper Grubhub or DoorDash? ›

Fortunately, GrubHub's delivery fee tends to be a bit cheaper than DoorDash's but still varies from restaurant to restaurant. Or, if you prefer to skip the fee all-together, you can pay for a GrubHub subscription to get $0 delivery on all orders.

Is Grubhub or Uber Eats cheaper? ›

Out of the four food delivery apps we tested (DoorDash, Uber Eats, Grubhub, Postmates), Uber Eats came out on top as the cheapest.

What's cheaper Postmates or DoorDash? ›

DoorDash came in cheapest, but they applied a $2.39 discount to my order. Uber Eats left off their $0.99 delivery fee. Postmates also left off its $1.99 delivery fee, but still ended up as the most expensive option, coming in at a whopping $19.93, which is the most expensive order in the entire experiment.

What is the best free app for delivery drivers? ›

DoorDash is a great way to make additional income, and one of the best food delivery services. It's also one of the delivery apps for drivers that offers the highest income. It's a great opportunity, and thus one of the best apps for courier drivers, whatever their experience level. Available on: Android & iOS.

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